Thoroughly recommend. Great customer service from Steven. Repaired rather than just replace, explained everything, very thorough and did not try to upsell or overcharge. I will definitely use again.
Steven was great, super methodical in his approach and managed to get my 2 malfunctioning alarm systems back up and working. He was able to fix most components in place and gave clear and reasonable pricing for components that were broken. I had given up on these systems but he explained all of the operating procedures in an easily understandable way. This man is an expert, you are getting top tier service from a very responsive and thorough professional. Highly recommended!
Steven managed to get an alarm I had long given up on working again with a quick service, and also installed fresh new PIR's to replace the antique faded yellow ones greatly improving the look. Very prompt and professional, left no mess and took great care in a recently decorated house. Highly recommend.
Incredibly grateful to Steve for getting to my flat so quickly to sort my ancient, broken, noisy alarm. Super professional and fixed everything so quickly. I am so grateful and wouldn't hesitate to recommend. Thank you!
Brilliant service! Steve arrived within 45 minutes of our faulty alarm sounding. He explained clearly what he would do to solve the issue and was all done in 15mins. Really honest and upfront about the cost. Would absolutely recommend.
Moved into a new house and have had big problems with the existing alarm system.Called Steve after reading the excellent reviews on the website and we were not disappointed. He answered the phone straight away….always a good start to speak to a human being. Arranged a time to come out and arrived when he said he would. He talked us through the system in an informative and professional way and could see the fault immediately. He rectified the problem and improved the functionality of the system to suit our requirements.We were extremely happy with the outcome after a rather stressful time over the past weeks.We wouldn’t hesitate to use Steve again.
Steve was extraordinary, very prompt and understanding of the stress that a faulty alarm can cause.Was willing to help me when others wouldn't10/10 genuinely great guy
Had a problem with our alarm, Steve came out promptly, arrived on time, knew exactly what the problem was and sorted it promptly and efficiently. He is very polite and very professional and very knowledgeable. I would definitely recommend him if you have problems with your alarm or need one fitted.
My Grandparents had a fault with there old hard wired alarm. The alarm keep going off at random times causing great stress to my grandparents. I found Bristol alarm repairs on Google and called the number. Steve was very nice, and showed genuine concern. He give me a call out price and was with me within the hour (even gave me txt updates). He was very polite, professional and helpful. Steve was in and out with very minimal fuss(My grandad did even know he was there). I would highly recommend. Thank you again Steve.
I needed an emergency callout in the middle of the night (3am) due to a warning alarm that the battery was missing. Despite thoroughly hunting for solutions online, the problem cannot be resolved without either replacing the battery (requiring engineer codes) or shutting down the whole system. Steven graciously agreed to come and sort out the problem for me. He was exceptionally courteous, removed his shoes when entering the property, wore a face mask and used antibacterial wipes on all of the surfaces he touched. He also allowed me to reset the code to a pin that only I knew, which is a great security practice. The problem was resolved quickly with a new replacement battery and his callout charge didn't break the bank. My alarm system is supposed to be serviced by another company that claims 24/7 support and callbacks within 15 minutes and I couldn't reach them at all. I highly recommend Bristol Alarm Repairs to anyone in the Bristol area who needs their intruder alarm system serviced or is in need of emergency repairs.
Alarm to my new flat went off after a power cut, and the code we were given by the previous owners turning it off.Called Steve, and he was round within an hour, found the problem (battery needed replacing), fixed it, reset the code, showed me how to change it myself, and walked me through the rest of the system in a way that was easy to follow.He was very friendly and polite, and also took all the neccessary precautions in reagrds to covid. Would absolutly recomend.
Fast response, professional and Covid compliant. This was my first experience of Bristol Alarm Repairs and i can't recommend them highly enough. Called Steve out (on a Saturday) for a tamper fault on my alarm system. he arrived within 30mins, stopped the alarm, fixed the fault and even reattached a couple of sensors that had become detached during decoration. Thank you Bristol Alarm Repairs, first class service.
Time from the initial call to the fault being fixed was under an hour, very impressive response time. Friendly and knowledgable they provided a great service. Fully COVID safe too, highly recommended!
Great service today from Steven. He attended very quickly, explained everything clearly and repaired the alarm, much to our relief! And all at a fair price.
Steven was on time, good value, very professional and had a great quality of work. His COVID precautions also exceeded expectations with him wearing a face mask throughout and thoroughly cleaning the card reader before handing it to me.Thanks a lot for getting over so quickly today and for doing such a good job on the alarm systems! Very much appreciated. You are a credit to your trade.
Had a problem with our alarm system last night. Rang Bristol Alarm Repairs and spoke to Steve this morning. He fitted me in asap, dealt with the problem swiftly and efficiently, and explained what he was doing throughout.The cost was given ahead of arrival, and fully itemised afterwards.I wholeheartedly recommend this firm.
We inherited an alarm on our new house and nobody knew the codes. Steve gave us great service... He talked us through how it should be optimally set up, talked us through his very clear and simple pricing and then made it all work (it turned out to be pretty messed up!). Quick, efficient, meticulous and a jolly nice guy. HIGHLY RECOMMENDED!
I'm extremely impressed with the work you've done. Very professional, polite, and knowledgeable. If I could give 6 stars I would as it is very much well deserved. I'm very grateful you were able to come out at such short notice too. Thank you for your excellent work and you have been an absolute pleasure to do business with.
